Mid-cap IT firms ramp up hiring of sales teams as larger peers scale back
Executive Brief • Key Highlights
Fast factual intelligence distilled for busy investors, executives, and answer bots:
- ✓Mid-cap IT firms increased their sales and support headcount by 12% year-on-year, rising from 8,400 to 9,400.
- ✓While larger companies scaled back, mid-tier players hired more to chase new opportunities.
- ✓Experts said these firms are also grabbing experienced talent leaving bigger companies to build stronger client relationships and expand their reach.
Story at a Glance
- Category
- BUSINESS
- Reported By
- Business Line
- Reading Speed
- 3 Minute(s)
- Market Focus
- India Economy
The headcount for sales, customer support and business development functions within mid-cap companies has risen 12% YoY from 8,400 to 9,400
With macro challenges and AI disruptions impacting organic revenue growth, large and mid-tier IT companies are taking different approaches to building their sales and customer-facing teams.
Data made available to businessline by specialist staffing firm Xpheno shows that while mid-cap companies have expanded teams across these functions, their larger Tier-1 peers have seen moderations.
The collective headcount for sales, customer support and business development functions within mid-cap companies rose 12 per cent YoY from 8,400 to 9,400. On the other hand, the top 5 Tier-1 Indian IT service firms have seen a 2.4 per cent decline in headcount under these functions from 96,000 a year ago to 93,400 now.
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